A mid-sized business came to us looking for assistance with their financial record keeping. Because they did not have one centralized system for keeping and managing financial information including invoices, expenses, client data and other bits and pieces of information that make up their business, they had no clear picture of the overall financial position. This was leading to poor cash flow, unnecessary bank fees, additional administrative costs, a disgruntled staff and even poor customer service.
By first taking the time to explain how the financial process works, we were able to answer our client’s questions and put them at ease. Then we went through their existing management systems so we could see exactly where the hang-ups were. Once we knew what the problems were, we provided them with a clear picture of exactly why they were having problems and what we thought the best course of action would be.
From there we helped them choose and set up an accounting software system that allows for more accurate numbers on a timely basis. More importantly, this new system was easier to use and provided the real-time information needed to make better decisions while also helping to plan for cash flow, purchases, and expense management.
With the new system in place, they were able to provide better service to their clients while making it easier on their employees—and improving overall profitability.